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values and action

Today's world sometimes seems to get out of hand - terms like "common sense", "being the good guys", "Hanseatic" behaviour and people's words no longer refer to universally valid values in a globalised world: we understand that in a globalised world we need to describe what we do more explicitly than ever before.

As industry experts, as entrepreneurs and as mothers and fathers have, it is a personal motivation for all of us to act as good citizens, even as companies. We are determined to create transparent products, processes and quality standards through our daily work. Our knowledge and standards are constantly evolving, we learn something every day and we try to be a little more ambitious and good every day.

This is documented in our corporate management guidelines listed below - transparency and quality are no coincidence, but rather the result of the values and guidelines that determine our daily work. Our ambitions also include new ways of working - online - and the "privacy" that is now required. Both our privacy policy and our corporate governance are an integral part of our terms and conditions, which are also linked in the footer of this website.

Please click on each link for verification. We thank you for your support on our way to make the world sleep a little better every day.

We measure ourselves by the highest standards of transparency, both in our production and products and in our business practices. For our Internet site we measure ourselves against the following criteria:

Identity and accessibility

  • Traceability and transparency of the imprint
  • Name of the provider and legal form
  • Information on authorised representatives and entry in the register
  • Address, e-mail address and telephone number
  • dispute settlement

Data protection and security

  • Encrypted transmission of personal data
  • Compulsory field identification and data avoidance
  • Traceability and comprehensibility of the data protection declaration
  • Contact person and contact opportunity
  • Clear presentation of the rights of the persons concerned
  • No e-mail advertising without consent
  • Data processing based on consent and right of withdrawal
  • Effectiveness of consents in accordance with current data protection and revocation standards and legal regulations
  • Bonus checks only by authorized third parties

Right of withdrawal

  • Cancellation policy for deliveries of goods and objections
  • Note on the right of withdrawal before data entry and on the order page
  • Clear conditions and start of the withdrawal period
  • Details of the exercise of the right of withdrawal
  • Regulation for the customer to bear the costs of return of the equipment (except for mattresses)
  • No exceptions to the right of withdrawal or inadmissible restrictions of the right of withdrawal; please note here explicitly in particular products made to order WITHOUT the right of withdrawal, and the INCLUSIVE restriction of the right of withdrawal for hygiene products such as blankets or pillows (NOT mattresses)

Product range and costs

  • Clean and also technically detailed product description according to current norms and standards
  • Legal and serious product range
  • Children and youth protection.
  • Prices including shipping costs for Germany
  • Payment fees and other costs
  • Additional services subject to approval
  • Transportation risk and insurance by us to your home

Delivery and payment

  • Information on delivery restrictions
  • Indication of concrete, consistent delivery times or periods of performance
  • Information on the payment methods offered
  • Order process
  • Design of the order page and permissible button designations
  • Clear, non-contradictive and readable general terms and conditions
  • Mobile view of the shop

Order confirmation email

  • Order confirmation by e-mail without delay
  • Provider information including address, e-mail address and telephone number in the e-mail
  • Indication of the ordered products, prices and costs in the confirmation email
  • No contradictions and no inadmissible regulations in the order confirmation by e-mail

You probably know us already

We are the largest manufacturer of natural filled bedding in Europe and are proud supplier of many top brands.

Here you will find particularly attractive offers. Directly from the manufacturer at a special price.

RIBECO - supplier info